Shipping Policy

1. Shipping Rates and Methods

  • Domestic Shipping:
    • Standard Shipping: Standard Shipping Charges applicable as per weight of the parcel in a multiple of 500 gms. 

2. Order Processing Time

  • Orders are processed within 1-2 business days.
  • Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Confirmation & Order Tracking

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
  • You can track your order using the tracking number provided via our website or the carrier's website.

4. Shipping Restrictions

  • We currently do not ship to P.O. Boxes or remote areas where our logistics partners do not provide services.
  • Some products may have specific shipping restrictions due to their nature or regulatory constraints.

5. Delivery Delays and Issues

  • While we strive to ensure timely delivery, delays may occur due to unforeseen circumstances such as weather conditions, carrier delays, or governmental regulations.
  • If your order is delayed, we will notify you via email or SMS as soon as possible.

6. Lost or Damaged Packages

  • If your package is lost or damaged in transit, please contact our customer service team within 7 days of the expected delivery date.
  • We will work with the carrier to investigate and resolve the issue. In the case of a lost or damaged package, we will either replace the item(s) or issue a refund.

7. Cash on Delivery (COD)

  • Cash on Delivery: Available on all orders.
  • A COD handling fee of ₹45 or 3% (whichever is higher) will be applied to all COD orders.

8. International Shipping

  • Currently, we do not offer international shipping. We deliver only within India.

9. Shipping Partner

  • We have partnered with leading courier services to ensure reliable and timely delivery of your orders.

10. Returns and Exchanges

  • For information on returns and exchanges, please refer to our Return Policy page.

11. Changes to Shipping Policy

  • We reserve the right to update or modify this shipping policy at any time without prior notice.
  • Any changes will be posted on this page. We encourage you to review this policy periodically.